Business Systems Analysis (BSA)

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MORE EFFECTIVE SYSTEMS

This practical workshop is our most popular course.  This is due to the widespread recognition of the need to establish sound foundations in both approach and techniques for those entering the field of business analysis.

Of fundamental importance is the need to ensure that business systems meet objectives.  This principle lies at the heart of this 5-day workshop designed to impart and practice essential skills and techniques.  A substantial element of this course consists of detailed case study work.  This gives valuable experience in interviewing, analysis, business modelling, presentation of findings and other fundamental skills necessary for successful business analysis.  Thousands of delegates have successfully completed this course in Australia and the UK.  The course is constantly updated.

COURSE OBJECTIVES

The purpose of this course is to provide the delegate with intensive hands-on practical experience in all of the foundational skills necessary to perform Business Analysis effectively.

WHO WILL THE COURSE BENEFIT?

This course is ideal for business people wanting analysis skills, or IT people wanting a business orientation.     

WHAT SKILLS WILL EACH DELEGATE GAIN?
This course will enable delegates to:

  1. Define the stages of development from initiation to successful implementation of a new business system, and the role the analyst plays.

  2. Perform a feasibility study and a detailed business investigation, including cost/benefit analysis.

  3. Plan and conduct interviews that are both searching and effective.

  4. Organise and analyse the results of an investigation in order to satisfy user requirements.

  5. Plan, monitor and control the tasks performed by the analyst during project development.

  6. Understand the importance of effective documentation to satisfy user requirements.

  7. Recognise the common problems associated with implementation and develop realistic implementation plans.

  8. Recognise the importance of client involvement at all stages of development.

  9. Present the findings and recommendations of analysis to clients and senior colleagues.

WHAT METHODS ARE USED TO IMPART THESE SKILLS?  

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Comprehensive student manual with additional handouts and case study documentation.

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Lectures supported by visual aids.

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Class examples with student involvement.

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Syndicate case study work.

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Small group experiments, with analysis.

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Presentation of syndicate findings, with critique.

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Video recording issued to delegates of their interviews and presentations.

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Copies of selected OHP foils.

 

Business Systems Analysis (BSA)
Course Content and Structure

 Day1 | Day2 | Day3 | Day4 | Day5  

Day 1

                 Introduction
   
              Project Components
                 Project Life Cycle
                 Characteristics of Systems (L. Bertalanffy)

                 The Requirements of Analysis
                 Information Gathering - Interviewing and Questioning Techniques
                 Introduction to Case Study

Day 2 

                 Consolidation Data
                 Analysis Techniques
                 Logical Abstraction
                 The Logical Model including Data Flow Diagrams
                 Case Study

Day 3          

                 Work Breakdown
                 Estimating Techniques
                 Controls and Recovery
                 Case Study

Day 4                    

                 Precedence Diagrams and Networking
                 Presentation Skills
                 Implementation Planning
                 Improved Cost Benefit Analysis
                 Case Study

Day 5 

                  Case Study Recommendation
                  Reinforcement of  Techniques Learnt 
                  Preparation for Presentation of Findings and Recommendation
                  Presentation to Management
      

 

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