Every day, we are involved in negotiations.  We negotiate with our partners over what to have for dinner or which movie to see.  We negotiate lights out with our children along with a plethora of other issues.  We negotiate with our clients over issues of supply and demand and with our colleagues over issues of resources and divisions of labour.  Negotiation is a basic means of getting what you want from others.  Productive negotiation is back and forth communication designed to reach an agreement which is mutually satisfying for all groups concerned.  This workshop teaches you principled negotiating skills.  

WHO WILL BENEFIT FROM THIS COURSE?

Anyone involved in personal or work related negotiations.

COURSE AIMS

To increase the effectiveness of people involved in all types of negotiations and in so doing increase the opportunities for “win/win” solutions.

LEARNING OUTCOMES

1.  Use effective communication skills.
2.  Use creative techniques to develop options and solve problems.
3.  Identify objective criteria.
4.  Identify issues.
5.  Identify the skills required for effective negotiation to take place.

WHAT LEARNING METHODS ARE USED TO ACHIEVE THE OUTCOMES?

All exercises and learning techniques used during this workshop have been chosen with the adult learner in mind.  Exercises are problem centred and discussion and syndicate work is used as a vehicle for participants to reflect on their own experiences.
Specific methods used include:
•    Case studies.
•    Problem solving scenarios in syndicates, and individually.
•    Syndicate and plenary discussion.
•    Role plays.
•    Video presentation (optional).

COURSE STRUCTURE

Introductions
What is Negotiation?
The Negotiation Process
Negotiation Skills
Planning and Preparation
Creating Options and Problem Solving
Practice